Customer Reviews

Customer Reviews

Magic Knife 5"
Avril Basil
8 May 2019

The best knife in my Kitchen - looking forward to buying more at the Wirral charity event this coming Autumn!

MAGIC KNIFE 9 May 2019. Hi Avril. We'll be there, but don't forget the code on your guarantee registration certificate gives a good discount for online orders. Cheers, Phil & Lesley

Magic Knife 5"
Michelle
5 May 2019

purchased this knife at the Cake International Birmingham 2018 one of the best knives i have ever used - sorry i didn't buy the other ones - but needed to try first....i have not been disappointed.

MAGIC KNIFE 5 May 2019. Hi Michelle. Don't forget that the code on the Guarantee Registration Certificate that you will have received by email, is also your discount code that gives a good discount for online purchases, so you may want to purchase online if you can't get to any of the shows we are at. It will bring the prices down much nearer current show prices. Cheers, Phil & Lesley

Magic Knife 5"
Unknown
4 May 2019

Excellent quality - retains a sharp edge and the thin blade makes slicing through 'sticky' substances like cheese a doddle. Sharpest blade in the house! The thinness and flexibility of the blade makes it superb for de-skinning all sorts of things, e.g. fish, cheese rind, mango, tomatoes. Also have the sharpener which is genuinely effective and much better than any other sharpener I've tried.

Magic Knife 5"
Unknown
4 May 2019

Excellent quality - retains a sharp edge and the thin blade makes slicing through 'sticky' substances like cheese a doddle. Sharpest blade in the house! The thinness and flexibility of the blade makes it superb for de-skinning all sorts of things, e.g. fish, cheese rind, mango, tomatoes.

Magic Knife 5"
Karen Lewis
3 May 2019

Bought this 6 months ago and it is now my 'go to' knife. Lightweight (good as I have small hands and weak wrists) but effective at cutting through practically everything. Sharpens beautifully, too. I'd definitely recommend it.

Magic Knife 5"
Annabel Atkinson
27 April 2019

Absolutely love these knives- the best ever. This is my second purchase- I originally bought the larger version and was so impressed that I bought the vegetable knife.

Magic Knife 5"
Unknown
18 April 2019

Not as sharp now I can’t. Use it for every preparation task disappointing

MAGIC KNIFE 19 April 19. Hi, after six months it is likely the knife simply needs a sharpening. Please try this and if you are still not satisfied email me on phil@magic-knife.website Cheeers, Phil & Lesley

Sharpener
Unknown
17 April 2019

After 6 months or so this seems to have stopped working. It was agreed to replace it but I needed at my own cost to return the one I bought. Not explained at time of purchase, Was also asked how I used the knives and what I was using the knives on (plastic cutting board) and how often I sharpened the knives, After all that interrogation I have decided not to send it back seems a lot of effort for such a small item. Had to get an order ref for the replacement also.

MAGIC KNIFE 18 April 2019. Hi, sorry to hear we have disappointed you. After six months we suspect the knife simply needs a sharpening. If this was not the case, it could have been returned to us at any show we are at, or posted back to us.The leaflet supplied with your purchase does state this, as is explained again when registering the guarantee. The "interrogation" was to help us solve the mystery of why they weren't holding their edge, using on glass/marble type choppping boards or putting in a dishwasher would cause this. If there were to be a problem with the knife, we supply an order ref which would enable you to order online at no cost. We are still happy to get this sorted for you, should you wish to email me. Cheers, Phil & Lesley

Magic Knife 5"
Sara
17 April 2019

Love my magic knives, prepping is so much easier with them! They are so versatile & slice through everything like butter. I would highly recommend.

Magic Knife 5"
Magic "Magic Knives"
15 April 2019

We had to have our 5" Magic Knife replaced as the blade became loose. No quibble at all about doing this. Bought a 3" knife at the same time, and now have all three sizes. The 5" in the one we sue the most, but they are, without doubt completely magic - and the best knives we have ever bought,

Customer Service
lawsandson
15 April 2019

Nothing but praise for the knives and scissors - after buying a complete set each year I have added to it with sharpener extra 5" and 3" knives. This year was an additional pair of scissors, but alas I found that these are not sold separately. To my joy I was given a complementary pair at the Ideal Home Exhibition so I cannot thank you enough!! Thank you and looking forward to seeing you next year.

Magic Knife 5"
Steve Garland
11 April 2019

I have enjoyed these knives for the last couple of years and find them very easy to keep sharp. I never wash my knives in a dishwasher but the other day the handle snapped! Very disappointed as this was my favourite knife in the set, but need to think twice about replacement as this seems to be an issue others have also experienced.

MAGIC KNIFE 14 April 2019. Hi Steve, we do have just 2% that fail, and many of these are because of the way the knife is used or cared for. Please email us on phil@magic-knife.website as we are happy to exchange your knife under guarantee. Cheers, Phil & Lesley

Customer Service
Steve Garland
7 April 2019

I purchased a box set of magic knife 2 year ago at the ideal home show. To say I have been pleased with them is an understatement, they are a great knife. Do they come with a warranty and the handle has broken of on the 5” knife?

MAGIC KNIFE 08 April 2019. Hi Steve. Please email me on phil@magic-knife.website and we'll get this sorted. Cheers, Phil & Lesley

Magic Knife 5"
Claudia
6 April 2019

I LOVE these knives so much that I ordered 2 sets of 8”, 5”, and 3” blades for myself and additional sets as gifts. The blades make any any cutting, slicing, or dicing precise and easy. My personal favorite is the extremely versatile 5” knife but the 8” and 3” are also fabulous. The one improvement I would suggest would be on the handle. Such terrific blades deserve sturdier handles that won’t break as my original handle knives did after 4 years of use.

MAGIC KNIFE 07 April 2019. Hi Claudia. Many thanks for your kind comments. We only have 2% of knives that fail and many of these are due to user issues such as inadequate sharpening or putting in a dishwasher. Changing the handle would almost certainly involve a price increase, so with such a low failure rate we thought we'd leave things as they are for now. Cheers, Phil & Lesley

Magic Knife 5"
Bernie Hewitt
2 April 2019

This is an excellent kitchen tool. It keeps its edge well and requires very limited sharpening. It is in constant daily use and we have come to rely on it for almost all our cooking.

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