Customer Reviews

The knives were really good at first. Although the blades are a little flimsy they were really nice to use. HOWEVER after 18 months of using the knives, the 5” knife handle broke through normal use, similar to other reviews I have read. When I enquired about replacing the knife through the lifetime guarantee I was shocked to find out it is not worth the paper it is written on. In order to get a replacement you have to pay for the P&P to return the broken, not fit for purpose knife, then they charge you a fee for how long you have owned the knife and finally charge you for the P&P for the delivery of your replacement knife. Do not be fooled by the offer of the guarantee and if you want a long lasting premium knife, I would suggest looking elsewhere.

As usual a beautifully sharp knife.

Hi. I just want to say how efficient and helpful the customer care had been from Phil and Lesley. I've had my 8' and 5' knife for 5 years and they are so good that they are the only knifes I use. The handle of the 5" broke but I couldn't find the guarantee. They asked me some questions, tracked when I bought it and reissued the guarantee. I can now have my much loved knife back and have actually ordered some more to add to my collection. I can thoroughly recommend them Magic Knife as a company!! Amanda

Really is the best knife I have ever had, sharpens so well and holds its edge. Very happy with my purchase

I have three of the magic knives in various sizes. Very sharp, light and easy to use. Totally recommend. Once purchased you won’t need any other knives.

Just received my knife back after sending it back for replacement, as the handle broke. I've been totally lost without it. Purchased the 8" originally along with the 5" superb knives. Now purchased the 3" knife not tried that yet. Great service thanks Phil and Lesley. Regards Eileen

Absolutely excellent after-sales service, it's second to none! Thank you Phil & Lesley

Bought box set at Country File at Castle Howard in 2019 and the knife broke in two cutting a sandwich. We registered for lifetime guarantee but now find you have to pay to return the broken knife even though a photo was sent and also pay for replacement!! My understanding of a lifetime guarantee is the product is replaced free of charge? Will not be recommending or purchasing again.

Not just excellent knives, but also Incredible after-sales service. The best I have ever known from any company. Thank you Phil & Lesley.

This is definitely my favourite kitchen knife and the one I use on a daily basis. Well designed, comfortable to use and cuts through tough things with little effort. The black coating has started to wear off but it doesn't seem to have affected the knife's performance.

Absolutely delighted with my knives and its essential to have the sharpener I used to run a cookshop in Cirencester and part of my stock was top quality knives purchased directly from Manufacturers in Sheffield. I still have many of them but seem to use the magic knives every day now. I have a wrist problem and find the weight and ease of using them perfect

I love this knife! It is really easy to use and sharpens well.

Bought 5" and 8" at Devon County Show at least 6 years ago and still going strong.Also have bought them for various family members.Everyone delighted with them

Sharp, durable, and very much as advertised. Nice product.

We were impressed with the demo on how sharp the knife was at the exhibition and we were able to test it ourselves before we purchased. After getting home and using the knife, mainly on veg prep, we were very disappointed how blunt it became after only a week of use. As a result it’s been lying in the drawer unused as we don’t have a sharpener but really wouldn’t have thought it needed sharpening that quickly anyway so perhaps the quality is not as we were sold.