Following my earlier review (28 Feb) and reply, I have been in touch with Magic Knife. Unfortunately I had thrown my old knife away making the guarantee invalid. However, they have offered some great advice on replacing it at the best price. Great product and service to match.
My initial post and response refers (below). Unfortunately I had already thrown my old knife so could not invoke the guarantee. However, Phil has been really helpful and this has ensured I buy a replacement. Great product and service to match. Although mine has just snapped in two, it's given me eight years of tremendous use. I'm about to order a new one but can you get a sturdy sheaf for it? MAGIC KNIFE 28 February 2019. Hi Bill. Despite the eight years, your knife can be replaced under the terms of our guarantee. Drop me an email on phil@magic-knife.website and we'll get things moving. Cheers, Phil & Lesley
Love our knife set. Robust and easy to use! Would definitely recommend.
Excellent knifes, so glad I bought it
Really love the knives. Easy to use and lovely and sharp. But unfortunately the black/grey powder coating is wearing off. I’m concerned as not sure if this is harmful.
MAGIC KNIFE 02 March 2019. Hi Susie. Teflon does wear off in time, particularly if the knife is put in a dishwasher - not recommended. There are no health problems with Teflon unless heated to very high temperatures. More information can easily be found online, but do email me with a photo attached. Cheers, Phil & Lesley
Very dissapointed and have now returned to my old set of knives.
MAGIC KNIFE 02 March 19. Sorry to hear this. Please email me on phil@magic-knife.website and we'll sort the problem out. Cheers, Phil & Lesley
Excellant. It lives up to your explanation. So easy to chop hard vegetables.
Whether it's veg or cheese and anything in between, nothing cut's better.
Excellent knives - best I have every used and are good for everything! Sharpen up really well. Would not hesitate to recommend.
I already owned the 5" knife and bought the 8" and 3" to complete the collection. These knives are fantastic and I now have a sharp knife for every culinary need! I also convinced my cousin, who was with me, to buy a set and she is very happy with them too.
I’ve been using this knife for six months now and love it. It’s my ‘go to’ knife that I use for more or less everything. It’s always sharp and so easy to clean. A perfect size for me.
Although mine has just snapped in two, it's given me eight years of tremendous use. I'm about to order a new one but can you get a sturdy sheaf for it?
MAGIC KNIFE 28 February 2019. Hi Bill. Despite the eight years, your knife can be replaced under the terms of our guarantee. Drop me an email on phil@magic-knife.website and we'll get things moving. Cheers, Phil & Lesley
Bought your product at Southport Flower Show 2018. Had not seen any previous promotions and was quite dubious about making such a significant purchase at an annual event. I definitely made the salesperson go through a very thorough demonstration. Not satisfied with seeing the MK cope with hard items like turnip and butternut squash, I wanted evidence of the MK's cutting power on softer items, such as ripe tomatoes and fresh bread. Nothing phased the salesperson or the knives! So very pleased I took the plunge. A brilliant product. Totally reliable. Super sharp, but light to handle. I would and have recommended MK to others. Just wish I hadn't wasted money before on inferior brands.
Great Knife I use it all the time especially on cold meat and hard veg parsnips and turnip etc just wash in soapy water dry carful and occasionally use pull through sharper
An excellent sturdy little knife - in use several times a day. I tried a ceramic knife prior to purchasing this but it broke when I dropped it on the floor. I highly recommend this product.
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